Roy Morgan announces winners of the 2016 Customer Satisfaction Awards

customer-satisfaction-awards-badge

Market Research : Finding No: 7153

At a gala dinner in Melbourne last night, Roy Morgan’s CEO Michele Levine presented 32 awards to the winners of the sixth annual Customer Satisfaction Awards, paying tribute to their unwavering dedication to satisfying their customers – as judged by these very customers.

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ANZ-Roy Morgan Australian Consumer Confidence wilts - down 2.3% to 113.7

ANZ-Roy Morgan Australian Consumer Confidence Rating - February 21, 2017 - 113.7

Economic : Finding No: 7160

ANZ-Roy Morgan Australian Consumer Confidence fell for the third straight week (down 2.3%) bringing the headline index to its lowest value since December. The fall was driven by a sharp decline in views toward current finances and also views on economic conditions over the next five years.
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Satisfaction with risk and life insurance remains the lowest of all major insurance types

worried-couple-doing-finances

Market Research : Finding No: 7144

As of December 2016, satisfaction among risk and life insurance policy holders was 67.4%, down from 68.8% in 2015, and still lower than that of all other major insurance types. Less than one in four of risk and life policy holders were ‘very satisfied’ with their insurance company. 

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Why Vodafone is the top mobile provider in (only) Sydney

vodafone_sydney

Market Research : Finding No: 7151

Most capital cities mirror the national story: Telstra is the number one mobile service provider, ahead of Optus in second, and Vodafone in third. But in Sydney (and only in Sydney) Vodafone claims the number one spot, Roy Morgan Research shows.
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ANZ-Roy Morgan New Zealand Consumer Confidence eases to 127.4 in February (down 1.3pts)

ANZ-Roy Morgan New Zealand Consumer Confidence - February 2017 - 127.4

Economic : Finding No: 7147

Consumer sentiment continues to shine brightly; the headline index eased a tad in February while the seasonally adjusted estimate lifted. Glowing consumer sentiment augurs well for spending trends and economic momentum. Inflation expectations and house price expectations were largely unchanged.
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Kids now spend more time online than watching TV

kid_tablet

Market Research : Finding No: 7139

Well, it’s finally happened: Australian kids now spend more time using the internet than watching television, Roy Morgan’s Young Australians Survey shows—but when it comes to at-home entertainment, TV still reigns…for now.
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Which capital city has the most holiday appeal for Aussies?

yarra-river-melbourne-cbd

Market Research : Finding No: 7141

A lot can happen in 10 years: Prime Ministers can come and go, technology can evolve in inconceivable ways, and holiday destinations can fall in and out of favour. So it’s no surprise to learn that there have been some shifts in which capital cities Australians want to visit on holiday.
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Magazine readership finishes 2016 on a high

Market Research : Finding No: 7136

Roy Morgan today releases the latest Australian Magazine Print Readership and Cross-Platform Audience results for the year to December 2016. Print magazines reached 12,658,000 Australians aged 14+, up 3.6 percent since 2015.
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State of the Nation Report No.25

Australia

Spotlight on Financial Risk
(August 2016)

state of the nation report 22 

Federal 2 Party Vote

Federal Election - July 2, 2016. 14,262,016 electors Party

Confidence Ratings

Latest Updates Latest Business Confidence and ANZ-Roy Morgan Consumer Confidence Ratings
  • Australian Business Confidence; 09/02/17

    116.8
  • Australian Consumer Confidence 21/02/17

    113.7
  • NZ Consumer Confidence 16/02/2017

    127.4
  • Indonesian Consumer Confidence 24/01/2017

    148.8

Unemployment

Latest Roy Morgan Unemployment & Under-employment Estimates - January 2017

Top News Sites

Australia - September 2016 Website visitors 14+
  • SMH

    5,311,000
  • ABC News

    4,695,000
  • news.com.au

    4,641,000
  • Daily Mail

    3,711,000
  • The Age

    3,550,000

Testimonials

About Roy Morgan Research

Quote While we use Roy Morgan to uncover and track travel trends, a key benefit is the ability to match a range of specific behaviours or perceptions across different target audience segments  Quote

— Australian Tourism Authority —

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