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Trust in Private Health Insurance

Health insurance industry distrusted by Australians

The Private Health Insurance (PHI) industry is critical economically to Australia, and the decreasing proportion of Australians choosing to pay for PHI must be of concern.
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Satisfaction with private health insurers continues decline

Satisfaction with private health insurers continues decline

1. Based on customer number 2. Includes brands not shown Source: Roy Morgan Single Source (Australia) 12 months to October 2016, n = 17,952; 12 months to October 2017, n=16,932. Base: Australians 14+ with private health insurance
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Satisfaction with private health insurance declining

1. Includes brands not shown. Source: Roy Morgan Single Source (Australia). 12 months ended September 2015, n=50,279; 12 months ended September 2016, n=50,634. Includes 23,243 with private health insurance in 2015 and 23,872 in 2016.
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Australia - September 2018 Website visitors 14+
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