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Roy Morgan Net Trust Score

Roy Morgan Net Trust Score (NTS)

“Always look on the bright side of life,” sang Monty Python. But when it comes to national and global brands that may have been bad advice. A new survey on which brands Australians trust and distrust reveals that ‘looking for the silver lining’ or ‘focusing on the positive’ may have taken us down a yellow brick road of delusion.
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Consumer Confidence Australia v New Zealand v Indonesia

Indonesians and New Zealanders more confident than Australians

Source: Roy Morgan Single Source Australia averaging interviews with 4,000 Australians aged 14+ per month, Roy Morgan Single Source Indonesia averaging interviews with 2,000 Indonesians aged 14+ per month and Roy Morgan Single Source New Zealand averaging interviews with 1,000 New Zealanders aged 14+ per month between 2008-2018.
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lexus

Lexus wins 'Best of the Best' award for 2017

Source: Roy Morgan Single Source (Australia). An average of 50,000 Australians per 12 month period aged 14+ interviewed in the time periods of 12 months to January 2017 through to 12 months to December 2017.
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Roy Morgan Customer Satisfaction Awards 2017: Australia's most service-oriented retailers announced

Bill Gates once remarked that “Your most unhappy customers are your greatest source of learning ”– a lesson clearly learned by the winners of the 14 retail categories in the Roy Morgan 2017 Customer Satisfaction Awards, who managed the highest levels of customer satisfaction in their categories, announced this week in Melbourne.
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Roy Morgan announces winners of the 2017 Customer Satisfaction Awards

Roy Morgan announces winners of the 2017 Customer Satisfaction Awards

At a ceremony in Melbourne, Roy Morgan’s CEO Michele Levine presented 32 awards to businesses that consistently outperformed their peers throughout 2017 with their unwavering dedication to satisfying their customers – as judged by these very customers.
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Top Travel Sites

Australia - December 2017 Website visitors 14+
  • tripadvisor

    3,158,000
  • Qantas

    2,901,000
  • Booking.com

    2,784,000
  • Jetstar

    1,925,000
  • Virgin Australia

    1,591,000

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Quote While we use Roy Morgan to uncover and track travel trends, a key benefit is the ability to match a range of specific behaviours or perceptions across different target audience segments  Quote

— Australian Tourism Authority —

Top sites via Mobile or Tablet

Australia - December 2017 Australians 14+
  • Google Search

    13,231,000
  • Facebook

    12,341,000
  • YouTube

    9,312,000
  • Google Maps

    8,471,000
  • Hotmail/Live/Outlook

    5,433,000

Careers

At Roy Morgan Research

Our business is built on the best people.  If you’re innovative, dynamic and would enjoy working with the world’s best data we’d love to hear from you.